Cancelling is easy and can be done at anytime after your specified subscription period. Cancellations must be requested at least 30 days in advance of your next scheduled cleaning. The 30-day notice period starts the day we receive your request. Just email zoe@southbaycancleaners.com. Any scheduled cleanings within the 30-day period will still be completed and billed as usual.

We operate like your garbage pickup service except we provide service monthly rather than weekly.  There is a three visit minimum on our subscription services.  We will bill you on the first of every month for that month’s service and you can cancel at any time by calling or emailing us.  Cancellations must be requested at least 30 days in advance of your next scheduled cleaning. The 30-day notice period starts the day we receive your request. Just email zoe@southbaycancleaners.com. You can also adjust the service date in case you are out of town, on vacation, etc.  by calling or emailing us.  One-time cleanings will be billed the day of service.    

Just click any of the links on our page that say, “Sign Up!” and then fill out the form and enter your payment information.  You can also scan our QR codes found on our truck and related marketing materials.  Once you are signed-up, we will get your first service scheduled and send you notifications as outlined above as well as for all future service visits.

• .   Eliminates Bacteria & Germs– Garbage cans are a breeding ground for harmful bacteria like E. coli, Salmonella, and Listeria. Any of these can pose health risks to you and your family.  Our disinfection process kills 99%+ of these pathogens.

• .   Reduces Foul Odors– Everyone’s garbage cans stink.  Food waste, pet waste, organic matter, diapers, or a combination of all the above create unpleasant smells. A deep cleaning removes odor-causing bacteria, leaving your cans fresh.

• .  Keeps Pests Away– Flies, maggots, rats, raccoons, and possums are attracted to dirty trash cans. Cleaning your trash cans removes food residue and smells that attract these pests.

Given the density of our neighborhoods and the popularity of folks tossing their pet waste and other things into other people’s cans, we recommend having your trash cans sanitized monthly.

Cleaning/disinfecting your trash cans by yourself is a time-consuming and very messy process. Plus, do you really want to expose yourself to E. coli, salmonella, and listeria to name a few?  What are you going to do with the dirty water (including whatever non-ecofriendly cleaner you used) and debris when you’re finished?  If you dump it in the street or alley your exposing others to the germs and it’s going to roll on over to your neighbor’s house and ultimately into the storm drain and into the ocean.

South Bay Can Cleaners uses specifically designed equipment and eco-friendly processes including 200+ degree chemical-free water at 3,500psi to remove dirt and grime and to kill germs, bacteria and viruses, which will leave your cans clean and hygienically safe.  Plus, we all the spray water and debris is self-contained in our state-of-the-art truck and disposed of in an environmentally conscious manner.

We schedule cleanings the day after your waste hauler (e.g. Waste Management, Republic Services, etc.) picks up your trash.  Our routing software will schedule the cleaning of your trash cans based on the information you provide us.  We will remind you the day before our scheduled cleaning via text message and email to leave your empty cans out for us.  Our software system will also send confirmation to you that we’ve completed service the day of your appointment.

Yes, you will need to enter your payment information into our secure payment portal, which is managed by an industry leading payment processing partner.  South Bay Can Cleaners does not keep your financial or payment information.  You will also have to select the option to allow us to charge for your future services.

ASAP based on your trash pick-up date to ensure your trash cans are free of garbage.  We can’t remove or take trash with us!  Our routes are established by an industry leading routing software system designed to maximize efficiency and route density, so we get to you faster.  Also, if you have an emergency send us an email or call us and we will get to you as quickly as possible.

NO!  Our specifically manufactured equipment sprays 200+ degree water at 3,500psi, eliminating the need for toxic chemicals that would be harmful to the environment and our largest neighbor, the ocean.  We also capture and remove the wash water further protecting your neighbors and neighborhoods.

Our routing software will schedule the cleaning of your trash cans based on the information you provide us when you complete the sign-up form.  We will remind you the day before our scheduled cleaning via text message and email to leave your empty cans out for us.  Our software system will also send confirmation to you that we’ve completed service the day of your appointment.

We get it and understand that things like vacation and unforeseen events happen.  We kindly ask that you let us know with as much advanced notice as possible.  With our text/email reminder system, we will make it as easy as possible for you to facilitate a rescheduling.  There will be no charge for rescheduling with advance notice.  If communication has not been made in advance by the client, and the bins are not present, the client will be subject to a $25 rescheduling.

The happiness of our customer base is always our #1 priority.  We will make every effort to get your bins as clean as possible, with the goal of them looking brand new.  That said, the reality is that most trash bins have been heavily abused for many years. We will use several different techniques to remove stubborn stains and gunk, but sometimes it takes multiple treatments to get everything off the inside. This is another reason we recommend our subscription plans. Your bins will continue to get better and better with each treatment.  All this said, if you are not happy with the result, then we are not happy. Please reach out if you have any questions, comments or concerns, and we will do what it takes to make it right for you!

If you got this deep into the website, just come ask us or get in the truck and go for a ride with us. We’re your neighbors and we live here too with all the gross garbage cans.  We may not be for every household, but if you’re here, we’re probably for you!